Brochures/Forms

To download the latest customer information from CityLink simply click on your selected brochure below. To view these files you will require Acrobat reader.

Guides

CityLink Australia-wide
a guide to using your e-TAG device Australia-wide

CityLink made easy
a guide for your next trip on CityLink

CityLink electronic invoicing
Making accounting easier for commercial customers

CityLink made easy
a guide for Everyday account holders

CityLink made easy
a guide for managing a Commercial account 

CityLink made easy
a guide for Access account holders

CityLink Tunnel Safety
find out more about the safety measures for CityLink's tunnels

CityLink using water wisely
Water brochure

Prices and information
1 October to 31 December 2008

Prices and information
1 January to 31 March 2009

CityLink Customer Charter
CityLink promises to deliver .. 

CityLink Privacy Code
Edition 3

CityLink e-TAG installation/removal instructions for Cars
Including installation guide for new slimline e-TAG

CityLink e-TAG installation/removal instructions for Heavy Commercial Vehicles
Including installation guide for new slimline e-TAG

Forms

Commercial application form
Commercial account application form - fax friendly 

Direct debit form
CityLink direct debit request form - fax friendly

Everyday application form
Everyday account application form - fax friendly

Late Toll Nomination Statement
Nomination form - fax friendly

Multiple Late Toll Nomination Statement
Nomination form for multiple drivers and/or trips - fax friendly

Motor Trader application form
Motor Trader account application form - fax friendly

Everyday Account transfer form
A form for the transfer of accounts between entities - fax friendly

Other

Planned tunnel closures for 2008
Planned tunnel closure for 2008

Planned tunnel closures for 2009
Planned tunnel closure for 2009

Tolling Customer Ombudsman
TCO provides a free and independent alternative dispute resolution process for customers

CityLink Toll Map